How SoMerch Works

SoMerch connects corporate merch planning, production, storage, and fulfillment into one managed workflow.

The goal is to reduce the operational work required to manage branded items across distributed teams, multiple offices, and multi-country shipments.

End-to-end workflow

1. Idea and use case

A customer starts with a use case such as onboarding packs, event kits, employee gifts, office restock, partner campaigns, or internal brand campaigns.

2. Product selection

SoMerch helps the customer choose from a curated catalog of practical and tested corporate merch items.

3. Quote and planning

The customer requests a quote based on products, quantities, branding, delivery addresses, timeline, packaging, storage needs, and fulfillment requirements.

4. Approval

Depending on the customer workflow, an order may require internal approval before production or fulfillment begins.

5. Production and quality control

After approval, products move into production, including artwork preparation, decoration, quality control, photo proofing, and packaging preparation.

6. Warehousing or direct shipping

Products may be shipped directly, stored in the SoMerch warehouse, reserved for future campaigns, prepared as kits, or split across multiple shipments.

7. Fulfillment and delivery

SoMerch prepares shipments for employees, offices, events, or partners, including pick and pack, kitting, address validation, carrier handoff, tracking, issue handling, and returns support.