Documentation
Company merch operations for distributed teams.
Public documentation for SoMerch workflows, platform features, warehousing, approvals, EU-wide fulfillment, and day-to-day managed merch operations.
Start here
Understand how SoMerch works.
These pages explain the customer workflow, order lifecycle, platform access, inventory, warehousing, fulfillment, and employee gifting flows.
Getting Started
Basic overview for new customers and teams evaluating SoMerch.
02How SoMerch Works
End-to-end workflow from product idea to final delivery.
03Order Lifecycle
Typical order stages from quote request to production and fulfillment.
04Approvals
Approval workflows, budget tags, and internal review steps.
05Inventory and Warehousing
Stock visibility, SKU tracking, storage, and managed inventory.
06Fulfillment and Shipping
Pick, pack, ship, tracking, returns, and EU-wide delivery.
07Employee Gifting
Onboarding packs, remote employee gifts, redeem links, and team campaigns.
08Platform Availability
Web, iOS, Android, and Windows app availability.
09FAQ
Common questions about SoMerch, fulfillment, warehousing, and platform workflows.
Platform features
New platform capabilities.
SoMerch has shipped several major features - explore them below.
Merch Atlas
Curated knowledge hub of merch articles, product categories, and industry insights.
02Merch Calendar
Seasonal and event-based content for planning corporate merch throughout the year.
03Merch Field Guide
Categorized, in-depth guides on merch topics from product selection to fulfillment.
04Gift Ideas
Curated corporate gift inspiration for every occasion and budget.
05Merch Consultant
AI-powered chat assistant for merch planning and product recommendations.
06Public MCP + API
MCP server for AI agents and REST API for custom integrations.
Built for distributed teams
Ordering company merch should not be this hard.
SoMerch connects service, software, production, warehousing, and fulfillment into one managed system for HR, operations, procurement, marketing, office teams, and agencies.
Practical, durable, brand-safe merch selected for real company use cases.
Production know-how and quality control before items move to fulfillment.
Stock, reserved items, warehousing, kitting, and repeat-order visibility.
Multi-address shipping for employees, offices, events, partners, and teams.
Platform availability
Use SoMerch from web, mobile, or desktop.
Teams can manage company merch workflows from browser, iOS, Android, and Windows.