Zapier Integration
The SoMerch Zapier app connects merch operations to 8000+ apps through Zapier. Teams can react to orders, shipments, and quote requests and take actions without writing code.
Connection
Search for "SoMerch" in Zapier and connect your account with OAuth. Tokens, scopes, and refresh flows are handled automatically for your organization.
Triggers
| Trigger | Fires when |
|---|---|
| New Order | A new order is created |
| Order Status Changed | An order status changes |
| New Shipment | A new shipment is created |
| Shipment Updated | Shipment details change |
| New Quote Request | A quote request is submitted |
Triggers use webhooks with an automatic polling fallback, so zaps keep working even when webhook delivery is unavailable.
Searches
- Find Products - search the catalog with category and price filters
- Find Product - get a single product by slug
- Find Order - look up an existing order
Actions
- Submit Quote Request - create a quote request with consent to terms; idempotent so retries never double-fire
- Create Merch Plan - generate a merch plan with tiered options and a shareable widget link
Reliability
- Retries with exponential backoff and automatic deactivation after repeated failures
- Signed deliveries with HMAC verification support
- Idempotency keys on write actions (24-hour TTL)
Developer API documentation
SoMerch publishes complete API documentation covering every endpoint the Zapier app uses (OAuth 2.0, triggers, actions, webhooks, and resources):