Merch Consultant
The Merch Consultant is an AI-powered chat assistant embedded in the SoMerch platform. It helps teams plan corporate merch, get product recommendations, and navigate the catalog without manual research.
What is the Merch Consultant?
The Merch Consultant is an AI assistant that understands the SoMerch product catalog, decoration methods, use cases, and operational workflows. It answers questions, suggests products, and helps teams scope their merch requirements - all through a conversational chat interface.
How it works
Teams can ask the Merch Consultant questions like:
- "What products work well for a 50-person onboarding pack?"
- "I need sustainable drinkware options under €20"
- "What's the best way to decorate hoodies for a conference?"
- "Can you recommend a gift set for remote employees?"
The consultant responds with relevant product recommendations, decoration options, and practical guidance - pulling from the catalog, content modules, and operational knowledge.
Embeddable
The Merch Consultant can be embedded on external websites via a configurable widget, making it available to customers and prospects directly from their own sites.
Use cases
- Quick product research without navigating the full catalog
- Getting tailored recommendations for specific use cases
- Understanding decoration options and production trade-offs
- Scoping initial requirements before requesting a formal quote