Fulfillment and Shipping

SoMerch helps companies ship branded merch to employees, offices, events, partners, and customers across Europe.

Fulfillment workflow

Stock confirmation
Pick list preparation
Packing or kitting
Address validation
Shipping label creation
Carrier handoff
Shipment tracking
Delivery confirmation
Issue handling if needed

Supported shipment types

single office delivery
multi-address employee shipping
event delivery
partner gifting
customer gifting
batch shipments
stored inventory fulfillment
onboarding pack fulfillment

Returns and issues

Shipment issues may include incorrect address, failed delivery, damaged parcel, returned shipment, missing item, wrong size, or production defect.